Apple Recognized Problems With SSD In MacBook Pro 13
Recently, Apple has recognized the problem with solid-state MacBook Pro 13-inch drives (relevant for the version without Touch Bar). The problem concerns devices purchased between June 2017 and June 2018.
The corporation sent letters to the owners of MacBook Pro 13 inches. The report describes the technical problem in the SSD at 128 and 256 GB.
The company is ready to fix the problem device for free. Previously, this was discussed only on the Apple service page, but now users began to receive an e-mail, as described above.
The content of the letter
Dear MacBook Pro owner!
Apple has found that a limited number of 128 GB and 256 GB solid-state drives (SSDs) used in 13-inch MacBook Pro computers (without the Touch Bar) have a problem that can lead to data loss and disk failure. Such models were sold from June 2017 to June 2018.
According to our data, you have a MacBook Pro with a defective solid-state drive. Apple will service your drive for free.
MacBook Pro Serial Number: xxxxxxxxxxxxx
Apple recommends servicing the drive as soon as possible. Before servicing, it is important to back up the data.
For details on the maintenance process, see the MacBook Pro 13-inch Solid-State Drive Maintenance Program page (without the Touch Bar).
We apologize for the inconvenience.
Respectfully,
Apple Inc.
It should be borne in mind that replacing SSD means installing a clean drive, no one is going to save data instead of the user. So, before contacting Apple, you should create a backup, which can then be deployed on a new drive.
There is an interesting disclaimer on the company’s website: “If your 13-inch MacBook Pro has any damage that would prevent us from performing maintenance, this problem must be fixed before starting maintenance. In some cases, repairs may be charged. ” So before you submit your MacBook to Apple, you should make sure that there are no problems, otherwise you can get not a free service, but a complete repair with a solid price tag.
